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Message 1 of 6

Returning BT equipment

Hi There

How do I return BT equipment?

I have 2 Items.

An router unopened, still in its packaging. My order got duplicated.

A mini router hub. This was sent to me, to use whilst they sorted out their errors.

Thanks

 

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5 REPLIES 5
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Message 2 of 6

Re: Returning BT equipment

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Message 3 of 6

Re: Returning BT equipment

I can not find ..."and selecting 'View details' under 'Please return your equipment"  in my BT webpage

 

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Message 4 of 6

Re: Returning BT equipment

Phone BT 0800.800.150 and ask for a returns bag.

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Message 5 of 6

Re: Returning BT equipment

Disappointed, complete waste of time. 

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Message 6 of 6

Re: Returning BT equipment

What was a complete waste of time, the advice on here or what happened when you contacted BT?

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