I've noticed if I transfer a lot of data at full speed by SFTP via my BT FTTP connection using the BT SH2, after a short time, the SH2 disconnects for a brief moment and drops the connection.
I tested this with an Asus router and this did not happen.
Has anyone seen this before? Is there a fix?
This is hard wired, WiFi is disabled completely.
Hi @JHawke welcome to the community and thanks for posting, I'm sorry that shouldn't be happening. Have you tried a factory reset on the Hub to see if that helps?
Post back and let me know how you get on?
Thanks for the quick reply, I've tried a full factory reset and the issue still persists.
Hi @JHawke Thanks for trying the reset, I'm sorry it didn't help but it was worth a try.
I'll be happy to raise this with our Hub team to see if they have a solution, I'll send you a private message in a moment so you can get in touch. You'll find the private message by clicking on the envelope in the top right of the community website.