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JVK
Beginner
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Message 1 of 4

Signal assist box

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Hi , I wondered if anyone knows how long it takes to activate signal assist box. ..?

and do you leave it switched on all the time , got to wait for email or phone call could take upto 48 hours....Thanks 

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Andy005
Aspiring Expert
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Message 2 of 4

Re: Signal assist box

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Hi @JVK, yes you do need to leave it switched on. It should be flashing green and once they activate/authenticate it, it will turn solid green. They say to allow 48 hours but don't be surprised if it takes them up to a week. It's an automatic process so all you can do is to just leave it switched on and wait.

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JVK
Beginner
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Message 3 of 4

Re: Signal assist box

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Thanks, Andy005.
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AlanH54
Beginner
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Message 4 of 4

Re: Signal assist box

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Does the box have to be registered with BT? Got mine about 4 days ago and it's been flashing green ever since. Phoned BT but they were not much help. They eventually said you don't need to register it. Doesn't sound right to me. Anybody got the right answer?
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