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Single device not connecting to wholehome

My wholehome set up has been in place a month or so, the odd problem here and there but overall im very pleased and its been a huge improvement for my whole household.

I work from home and my employees phone wont connect. When she chooses the wholehome wifi she is taken to a log in screen, but it seems to be directing her towards the backend site admin section where you can restart the network, see the topology etc

She's using an iphone, and hasnt installed the wholehome app.

Ive tried forgetting the network on her phone but as soon as we try it again the same thing happens.

Usually im quite good with these sort of problems but im completely stumped, any ideas? Its been going on for quite a while, probably over a week. Other iphones in the house are fine.


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