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vobster
Aspiring Contributor
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Message 1 of 5

Sky and BT dual band wi fi extender 1200

My Wi fi extender worked with BT home hub but now I have changed to Sky it is not picking anything up

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4 REPLIES 4
Distinguished Sage
Distinguished Sage
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Message 2 of 5

Re: Sky and BT dual band wi fi extender 1200

I suspect you will either have to reset it to factory default, as Sky use a different LAN IP subnet, or ask on the Sky users forum for the answer. http://www.skyuser.co.uk/forum/

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BT Devices Expert
BT Devices Expert
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Message 3 of 5

Re: Sky and BT dual band wi fi extender 1200

Hi, like Keith said. Restart install of your BT extender from scratch. User guide is available here if you've lost it.

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vobster
Aspiring Contributor
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Message 4 of 5

Re: Sky and BT dual band wi fi extender 1200

will  I need the password ?

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BT Devices Expert
BT Devices Expert
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Message 5 of 5

Re: Sky and BT dual band wi fi extender 1200


@vobsterwrote:

will  I need the password ?


You won't need the password if your Sky router has a WPS button (if it does, use "Method 1" shown in the user guide on the link I showed above).

If your Sky router doesn't have such a button, then you'll need to use Method 2 which does indeed need the password.

You'll need to check with Sky or the Sky forum if you don't know if your router has a WPS button (it's sometimes called "Wireless" too, and you press it to enable WPS).

Hope this helps.

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