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warrior
warrior
Aspiring Contributor

on ‎02-12-2018 12h15

443 Views
Message 1 of 5

Smart HUb 2

Had smart hub 2 and complete WiFi 3 days and already a replacement hub is in the way. The new hub resets every night which then results in the 2.4ghz failing to transmit. Rang BT after doing all tests etc and have concluded it must be faulty. Not too impressed so far .........

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4 REPLIES 4
imjolly
Distinguished Sage
Distinguished Sage

on ‎02-12-2018 12h41

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Message 2 of 5

Re: Smart HUb 2

mine has worked without any problems     hopefully 'just one of those things' and new smart hub 2 will be ok



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Colin_London
Colin_London
Recognised Expert

on ‎02-12-2018 19h42

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Message 3 of 5

Re: Smart HUb 2

Does this new Smart Hub support 802.11b and 802.11ac simultaneously?

The Smart Hub 1 WiFi modes only allow 802.11b/g/n or 802.11g/n/ac, but none of the three mode options allows b and ac simultaneously, even on separate bands.
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stuartrogerson
Distinguished Guru

on ‎03-12-2018 17h15

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Message 4 of 5

Re: Smart HUb 2

I’ve just ordered one so I hope it solves the problem the firmware update on HH6 is causing with iPhone 7 &6


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JohnC2
Moderator
Moderator

on ‎04-12-2018 17h07

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Message 5 of 5

Re: Smart HUb 2

Hi @warrior sorry to hear that you are experiencing a problem with your Smart hub 2.

We will be happy to help you get this problem resolved if you send us over your details. Please click on my profile and select the contact the mods option.

Cheers

John

Community ModeratorJohnC
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