there should be no spaces
I've just installed my new Smarthub 2 but cannot change the default Wireless Key. The system accepts the change but when I go back to it it's reverted to the default. Any ideas what I'm doing wrong ?
Obviously a pure quess, but are you sure you have hit [Save]? Also are you making the change connected to the Hub by Ethernet cable. I don’t know if this helps but it makes sense changing wireless while connected by wireless may not be the best idea.
You can change the wi-fi password via the My BT app.
Communityhelp (Private website) Lots of additional information and help.
You will need to be connected to your home BT Broadband connection to view it, or any links to it that I post on this forum.
There is a bug with the Smart Hub 2 that lets you enter disallowed characters but doesn't tell you, it just refuses to save instead!!!
Thanks for your suggestions.
I connected via Ethernet and not only did I press SAVE but the hub confirmed it. Even so when I returned to the page the adult password/key was still there :-(