I used the previous Smart Hub for a long time with no issues. My home network was fast and I could link easily with other computers and storage devices on my wireless and ethernet LAN. I installed Smart Hub 2 to extend the WiFi range to my garage. I have not done this yet as I have not got the existing set up working as well as the previous Smart Hub. The intercommunication between devices is much slower but probably acceptable. However the frustrating problem is that it does not maintain links. I can be connected and using a network device one minute and the next time I try to use it I have to re-enter the device username and password. This applies to PCs and NAS. I can't figure out what's going on. I do not understand why the network is 'losing' this login information.
Can anyone advise?
Hi @fengureek sorry you are having a problem with the Smart Hub 2. We would like to look into this issue further with you.
I've sent you a Private message explaining how you can contact the forum moderation team. check here
Hi @fengureek Thanks for sending over your details, I've raised a complaint and passed on your information to the Hub technical team to have this investigated. As soon as we have any updates we'll get back in touch with you.