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avant-guvnor
Beginner
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Message 1 of 9

Smart Hub 2 Manager and LAN devices

As from yesterday, I'm a new Fibre 2 customer. I have successfully connected all my 26 LAN devices to my BT Smart Hub 2 and all appear to be working OK. 9 devices are ethernet connected and the remaining 17 devices are wireless.

However, under Smart Hub 2 Manager > Home > Advanced settings > My network > My devices
I see:
Ethernet connections: Devices - 0
BT Smart Hub: Devices - 26
Wireless connections: Devices - 26

Please can anyone explain why all devices are listed as wireless? TIA.

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8 REPLIES 8
licquorice
Distinguished Sage
Distinguished Sage
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Message 2 of 9

Re: Smart Hub 2 Manager and LAN devices

Simple. The BT hub network list is hopeless. 

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supertedster
Contributor
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Message 3 of 9

Re: Smart Hub 2 Manager and LAN devices

Mine does quite the opposite, showing WiFi devices as ethernet.

Bonkers! 🙂
Cheers
Ted
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licquorice
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Message 4 of 9

Re: Smart Hub 2 Manager and LAN devices

That is usually because of devices connected via powerline adapter WiFi hot spots.

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avant-guvnor
Beginner
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Message 5 of 9

Re: Smart Hub 2 Manager and LAN devices

No powerline adapters in use.
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licquorice
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Message 6 of 9

Re: Smart Hub 2 Manager and LAN devices

They wouldn't explain your problem, it would possibly explain @@supertedster  problem 

As previously stated, the network details are not to be relied on, it has always been a problem with all home hubs that never seems to get resolved.

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supertedster
Contributor
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Message 7 of 9

Re: Smart Hub 2 Manager and LAN devices

In my case I suspect it's because, I have "Complete WiFi" disks connected over ethernet. So the "Dumb-Hub 2" sees any devices connected to them as ethernet.
Cheers
Ted
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supertedster
Contributor
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Message 8 of 9

Re: Smart Hub 2 Manager and LAN devices

Just as an update to this.
I changed the channel numbers of both WiFi bands. All my devices now show their correct connection methods.
Why rebooting the SM2 doesn't achieve this, beats me?
Cheers
Ted
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licquorice
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Message 9 of 9

Re: Smart Hub 2 Manager and LAN devices

I think I answered that in message 2 😃😃

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