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Jon1231
Aspiring Contributor
605 Views
Message 91 of 138

Re: Smart Hub 2 and USB

Just noticed...

Firmware version:

v0.15.00.06145-BT

 
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RodT
Contributor
576 Views
Message 92 of 138

Re: Smart Hub 2 and USB

Sadly the firmware update has not brought my usb back to life!!

Tallmat
Contributor
535 Views
Message 93 of 138

Re: Smart Hub 2 and USB

Nor mine.
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Distinguished Sage
Distinguished Sage
518 Views
Message 94 of 138

Re: Smart Hub 2 and USB

Have you carried out a factory reset of the Smarthub since the firmware has been updated.

It won't restore the old firmware but it may make sure that the new firmware has been installed correctly.

Once you have done that make sure you turn off  "Smart Set Up" on the hub.

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RodT
Contributor
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Message 95 of 138

Re: Smart Hub 2 and USB

Thanks for advice.

I factory reset and removed smart set up

I also reformatted to FAT32 and altered protocol to SMB1

The disc remains stubbornly undiscoverable - even though it is listed under usb on hub manager.

Is there anything else you are able to recommend?

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Distinguished Sage
Distinguished Sage
480 Views
Message 96 of 138

Re: Smart Hub 2 and USB

Smug answer.. get a decent VDSL modem/router other than that sorry I don't have an answer.
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RodT
Contributor
468 Views
Message 97 of 138

Re: Smart Hub 2 and USB

Shame no one told us that before different broadband provider is an option I guess. Any recommendations?
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Distinguished Sage
Distinguished Sage
460 Views
Message 98 of 138

Re: Smart Hub 2 and USB

There are a number of VDSL modem/routers on the market. It would all depend on your budget and personal requirements of what you want the router to do so it would be difficult to recommend any specific one.

Read the reviews before deciding.

An added bonus with the third party VDSL Modem/routers is that you can control if and when you do a software update.

DRBA22
Aspiring Contributor
453 Views
Message 99 of 138

Re: Smart Hub 2 and USB

Just a quick stupid question - How do you update the firmware? There doesn't appear to be an option on either the My BT App or by interrogating the BT Hub Manager on Chrome.

Thanks in advance.

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Distinguished Sage
Distinguished Sage
450 Views
Message 100 of 138

Re: Smart Hub 2 and USB

You have no control over updating any of the BT hubs. Updates of the firmware is pushed by BT when they choose to do it.
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