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Cicero
Aspiring Expert
336 Views
Message 41 of 88

Re: Smart Hub (6 type A) Firmware update.

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Thanks for that. Does your camera automatically reconnect after each boot ?  My HUB seems to vary between 1 day,7 days and now 8 days. Am actively looking at a non BT replacement. 

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Cicero
Aspiring Expert
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Message 42 of 88

Re: Smart Hub (6 type A) Firmware update.

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Not sure which component is bigger in BT's attitude to the problem apathy or indifference, either way they are showing total disinterest in fixing the issue.

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tonyw1
Contributor
328 Views
Message 43 of 88

Re: Smart Hub (6 type A) Firmware update.

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Annoying as it is, this is actually a minor issue in the overall BT scheme of things and pales into insignificance compared to the issue whereby BT mobile users can't turn off voicemail when roaming.

https://community.bt.com/t5/BT-Mobile/Voicemail/td-p/1943677

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tonyw1
Contributor
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Message 44 of 88

Re: Smart Hub (6 type A) Firmware update.

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With regard to cameras reconnecting after a reboot, yes they do but my central heating controller doesn't and needs a power reset so I have it on a timer that turns it off for a few minutes each day, so if there is a smart hub reboot the controller is back online within 24 hours.

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mike8
Contributor
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Message 45 of 88

Re: Smart Hub (6 type A) Firmware update.

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Well Ive been up 12 days on the June firmware so far and speed seems the same. However, I note that when going to the technical log and selecting WAN, the report is totally blank, it always used to show reconnect speed and max syncing rate.

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Cicero
Aspiring Expert
209 Views
Message 46 of 88

Re: Smart Hub (6 type A) Firmware update.

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Thanks for that.

Just looked at my HUB and it is still on the May firmware, presumably it will get updated at some point unless there is a way I can force it. My HUB can only manage 8 days having improved from 7 !

 

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Distinguished Sage
Distinguished Sage
204 Views
Message 47 of 88

Re: Smart Hub (6 type A) Firmware update.

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@Cicero 

you cannot force hub firmware update and as you say it will happen sometime



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Cicero
Aspiring Expert
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Message 48 of 88

Re: Smart Hub (6 type A) Firmware update.

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Thanks will keep watching to see when it happens.

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B13blues
Aspiring Expert
181 Views
Message 49 of 88

Re: Smart Hub (6 type A) Firmware update.

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Seems I'm back to the 14 days again now

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Magnetron
Aspiring Contributor
143 Views
Message 50 of 88

Re: Smart Hub (6 type A) Firmware update.

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I have now made nearly 16 days without a reboot, before the latest firmware update it would reboot at 14 days like clockwork.

However like you I have noticed the majority of the technical logs are now blank.

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