cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
SellyGuy
Beginner
785 Views
Message 1 of 5

Smart Hub firmware update on Plusnet

Go to solution
Hi
I’ve noticed that my BT Smart Hub is still on the May 2018 firmware and hasn’t updated. Is the fact that it’s connected to Plusnet, rather than BT Broadband, preventing it updating? Thanks.
0 Ratings
Reply
4 REPLIES 4
-Richie-
Expert
779 Views
Message 2 of 5

Re: Smart Hub firmware update on Plusnet

Go to solution

If you're with Plusnet now then you might not ever get another update from BT, don't plusnet use a rebranded smart hub ?

0 Ratings
Reply
Distinguished Sage
Distinguished Sage
776 Views
Message 3 of 5

Re: Smart Hub firmware update on Plusnet

Go to solution

You could ask on the Plusnet user forum. Plusnet would not use BTs CWMP, which is probably why its not been updated.

B13blues
Aspiring Expert
749 Views
Message 4 of 5

Re: Smart Hub firmware update on Plusnet

Go to solution

SG4B1000B540

Firmware updated:

21-Apr-2018

This is the firmware i'm on with BT dated before yours.

0 Ratings
Reply
SellyGuy
Beginner
704 Views
Message 5 of 5

Re: Smart Hub firmware update on Plusnet

Go to solution
I’m on the same version - the Hub just updated a bit later.

I bought the Smart Hub as an upgrade for the one which comes with Plusnet - a rebranded Home Hub 5. I’ve noticed it hasn’t updated to the latest firmware version - From Keith’s posting, it sounds as if it may not do so on BT’s network.
0 Ratings
Reply