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Message 21 of 27

Re: Smart hub 6 latest firmware update please?

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Thanks for all the replies!   While on the online chat, the rep opened a complaint for me as I wasn't happy about the firmware not being up-to-date.  She told me that SG4B1000E020 was the latest version but I kept telling her that I knew that SG4B1000E079 was actually the latest (thanks to this forum!)

Anyway, I looked up the complaint and she'd raised it then closed it.  I then reopened it and put in the details about the latest release etc and someone called me back; a very helpful chap called Cahal.  He did say that he'd never heard of anyone asking for the firmware to be updated by them manually but along with a colleague they managed to do it and the router is now on SG4B1000E079.  

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Message 22 of 27

Re: Smart hub 6 latest firmware update please?

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Sounds nice, and my 6A still SG4B1000B540, and TR069 connectivity to (pbthdmw.bt.m) has failed,unable to send Inform message.

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Message 23 of 27

Re: Smart hub 6 latest firmware update please?

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My SmartHub has never had the 14 day cycle of previous hubs, i just assumed they had stopped doing it.

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Message 24 of 27

Re: Smart hub 6 latest firmware update please?

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For info.  My Home Hub 6 has just (22 Feb 2023) received a firmware update to SG4B1000E081

Regards

Stewart

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Message 25 of 27

Re: Smart hub 6 latest firmware update please?

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My 6A updated to SG4B1000E081 on 26th Feb 2023. Does anyone know what changes were implemented in this update?
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Message 26 of 27

Re: Smart hub 6 latest firmware update please?

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Wilf21

I have noticed that since the Firmware Update, that I received on 26-2-23 is that my Android equipment will no longer connect to my WD Pasport2 remote drive that is plugged into my network via the USB port in the back of the BTHub6a. I am trying to report this to BT but having trouble getting to speak to anyone. Have you noticed any problems?

ChrisN56

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Message 27 of 27

Re: Smart hub 6 latest firmware update please?

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I got this router from ebay in January - unused. and it came marked BT Smart Hub 6'Business'. The firmware on this is SG4B1B0092C4 last dated July 2020. I use separate bands and label them accordingly and so don't want any update that's hanging around!
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