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Message 21 of 23

Re: Smart hub 6 latest firmware update please?

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Thanks for all the replies!   While on the online chat, the rep opened a complaint for me as I wasn't happy about the firmware not being up-to-date.  She told me that SG4B1000E020 was the latest version but I kept telling her that I knew that SG4B1000E079 was actually the latest (thanks to this forum!)

Anyway, I looked up the complaint and she'd raised it then closed it.  I then reopened it and put in the details about the latest release etc and someone called me back; a very helpful chap called Cahal.  He did say that he'd never heard of anyone asking for the firmware to be updated by them manually but along with a colleague they managed to do it and the router is now on SG4B1000E079.  

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Message 22 of 23

Re: Smart hub 6 latest firmware update please?

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Sounds nice, and my 6A still SG4B1000B540, and TR069 connectivity to (pbthdmw.bt.m) has failed,unable to send Inform message.

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Message 23 of 23

Re: Smart hub 6 latest firmware update please?

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My SmartHub has never had the 14 day cycle of previous hubs, i just assumed they had stopped doing it.

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