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Beginner
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Message 1 of 3

Smart hub not showing connected devices

Hi,
Cannot find the link to contact Mods on your profile !

I am having the same problem as Paddy - some of my connected devices are not showing on my BT Smart Hub. Can you please help me resolve this ?

Thanks

HSP

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2 REPLIES 2
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Beginner
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Message 2 of 3

Re: Smart hub not showing connected devices

Hi JohnC2,
Any response please ?
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Moderator
Moderator
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Message 3 of 3

Re: Smart hub not showing connected devices

Hi @ForumHSP Sorry some of your devices are not showing as connected. Have you completed a Factory Reset of the Hub and let me know if the issue persists after this is completed.

Thanks
John

 

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