Hi,
Does anybody know how to sort out these access controls.
My Smarthub keeps adding additional Mac addresses into the Access control page and then turning off all devices connected on wifi.
those boxes highlighted in red used to be IP addresses until about 40 minutes ago.
Its driving me up the wall, This is the second Smart Hub I've had and I only joined BT 4 days ago.
I've tried :
Is there anyone who knows how to fix this ?
I spoke to someone at BT yesterday and was told that one of their Applications team said it was a software problem. ( Im still waiting for the email I asked for to confirm this...) might b a long wait.
so do I continue down this route or bite the bullet and buy a decent router and backcharge BT for it ?
Just for completeness please see below
+084316+NQ93921096
SG4B1000E01E
04-Jan-2020
Any help would be much appreciated
Cheers
Bob
Have you checked MYBT and made sure parental control is switched of?
It is up to you if you want to buy another modem/router but BT won't pay for it
Why does it need to be switched off ? I thought that was the filter that prevented the kids from accessing spurious content ?
can you only have one or the other ?
The gift that keeps on giving........................