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sea2dog
Aspiring Expert
196 Views
Message 1 of 18

Superhub version?

How do I find out which version of the BT hub I have?

I called BT earlier about something else and the guy on the phone said that he would send me an updated hub, I'm sure he said I had bt hub 1 and he would send hub version 2.

I find it strange as I thought that version 2 had already been upgraded. 

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Distinguished Sage
Distinguished Sage
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Message 2 of 18

Re: Superhub version?

sea2dog
Aspiring Expert
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Message 3 of 18

Re: Superhub version?

Apparently Smart2 Hub7 is the latest, thanks for the link, I'll now take a look. 

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sea2dog
Aspiring Expert
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Message 4 of 18

Re: Superhub version?

Told they send me the Hub 7, do I need to use it if I'm happy with the hub I'm currently using? 

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Distinguished Sage
Distinguished Sage
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Message 5 of 18

Re: Superhub version?

don't change if existing working ok   not broke don't fix it

never heard of hub 7



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Distinguished Sage
Distinguished Sage
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Message 6 of 18

Re: Superhub version?

There is no hub 7 or hub 6 for that matter. After the Homehub 5 they became known as Smarthubs.

I agree that if it ain't broken don't fix it applies. Just leave your set up the way it is.

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sea2dog
Aspiring Expert
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Message 7 of 18

Re: Superhub version?

They are telling me it is a necessity for FTTP customers to change.
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sea2dog
Aspiring Expert
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Message 8 of 18

Re: Superhub version?

When it arrives I'll just refuse it.
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Distinguished Sage
Distinguished Sage
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Message 9 of 18

Re: Superhub version?

If you are switching to FTTP then you need hub with WAN outlet so you may need to change as standard hub will not work 



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sea2dog
Aspiring Expert
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Message 10 of 18

Re: Superhub version?

Not switching to FTTP as I'm already on FTTP.
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