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Glen1977
Newbie
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Message 1 of 4

URGENT HELP PLEASE - Re: BT Wi-Fi Extender 1200 with 11ac 1200 Dual-Band Wi-Fi

Hoping someone has had similar experiences and solved it!

Bought a BT Wi-Fi Extender 1200 with 11ac 1200 Dual-Band Wi-Fi but after following the instructions and trying both options all i get is constant flashing/moving blue and red lights! I'm trying to connect to my Sky Q router and no luck and I'm so frustrated as I thought this would be simple! Any advice, ideas, different options to try?

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Distinguished Sage
Distinguished Sage
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Message 2 of 4

Re: URGENT HELP PLEASE - Re: BT Wi-Fi Extender 1200 with 11ac 1200 Dual-Band Wi-Fi

I assume you are a Sky user? This is a BT Retail forum for BT Retail customers only. Have you tried searching the Sky users forum?

 

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Glen1977
Newbie
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Message 3 of 4

Re: URGENT HELP PLEASE - Re: BT Wi-Fi Extender 1200 with 11ac 1200 Dual-Band Wi-Fi

Yes I'm with Sky but seeing as it's a BT product i'm having issues with it's not unreasonable to post it on here. Anyway doesn't seem like anyone can help so i'll try Sky...

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Moderator
Moderator
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Message 4 of 4

Re: URGENT HELP PLEASE - Re: BT Wi-Fi Extender 1200 with 11ac 1200 Dual-Band Wi-Fi

@Glen1977 have you tried using the option to connect without using the wps button?  

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