I am helping a very non-technical friend set up his BT Halo kit. We cannot get the BT Disc working, and he has struggled with BT tech support who simply send out another disc that exhibits exactly the same issue. apparently engineers are not sent for this issue, leaving him WITHOUT the promised WiFi throughout his home.
I have tried:
Troubleshooting already performed:
It seems only help we can get from BT is a paid visit by engineer which I think is very poor.
Any suggestions gratefully received, thank you
Welcome to the BT Community and thanks for your post!
I'm sorry for the problems you're having setting up Complete Wi-fi. Have you managed to get everything sorted since your post? This page shows how to pair the Complete Wi-fi disc to your Hub --> How do I set up Complete Wi-fi?
Post back and let us know if you still need some help with this.
Just a couple of ideas that might help.