cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
SiCon67
Beginner
757 Views
Message 1 of 5

Upgrade BT Hub

Go to solution

We have been BT customers for some years.  We are currently using the original BT HomeHub 3.  We have not been offered any upgrade.

Should we have been offered an upgrade?  How can we get one?

Have tried calling, but it is currently impossible to get through.

0 Ratings
Reply
4 REPLIES 4
Keith_Beddoe
Distinguished Sage
Distinguished Sage
753 Views
Message 2 of 5

Re: Upgrade BT Hub

Go to solution

@SiCon67 

What broadband package are you on at the moment?

SiCon67
Beginner
751 Views
Message 3 of 5

Re: Upgrade BT Hub

Go to solution

Fibre2

0 Ratings
Reply
Keith_Beddoe
Distinguished Sage
Distinguished Sage
747 Views
Message 4 of 5

Re: Upgrade BT Hub

Go to solution

@SiCon67 wrote:

Fibre2


Then you must also have a white Openreach modem as well?

BT do not automatically send a new home hub, you would have to pay for it, and I cannot see what advantage you would gain.

0 Ratings
Reply
imjolly
Distinguished Sage
Distinguished Sage
743 Views
Message 5 of 5

Re: Upgrade BT Hub

Go to solution

getting a hub upgrade when you renew you contract is a thing of the past and no longer happens

why do you want to change?  is there a problem with your connection?  if not then in current conditions just stay as you are  - if not broke don't fix it



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.