When I went fibre, I got an HH3 with a separate white box modem. Now I didnt much like the HH3 so bought a separate Netgear Router for my home network.
Recently however, Im been experiencing some broadband disconnects while the wifi is still on and enabled. This means I can connect to my router but not the web. I suspect the old original white BT modem has gone past its best by date.
Luckily, BT sent me a new SmartHub 6 a few months ago. Some people may question why but Id like to continue using my Netgear router as the network 'router.' Is there a procedure for turning off the router function in the SmartHub 6 and just using it to replace the old white box modem?
Any info greatly appreciated!
Oh and is the time the old white box modem working a record!?
there are still many people using the white openreach modems so your is not a record
have you checked there is no line noise causing modem to drop connection
dial 17070 option 2 should be silent and best with corded phone
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