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MTRX121
Aspiring Contributor
1,224 Views
Message 61 of 168

Re: Very close to returning my 2nd BT Whole Home WiFi...

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MTRX121
Aspiring Contributor
1,220 Views
Message 62 of 168

Re: Very close to returning my 2nd BT Whole Home WiFi...

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MTRX121
Aspiring Contributor
1,163 Views
Message 63 of 168

Re: Very close to returning my 2nd BT Whole Home WiFi...

Google update does not solve the issue with Google Home drop outs. Back to switching steering off on the WH wifi.
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wenklaw
Aspiring Expert
1,129 Views
Message 64 of 168

Re: Very close to returning my 2nd BT Whole Home WiFi...

Stange as the last update to the BT WH Wifi resolved an issue that seemed to be caused by a firmware update some months ago. My chromecast2 and samsung tab 10 kept disconnecting and required a hard reboot to restore only for them to disconnect again, turning on my routers wifi resolved the issue so clearly a case with the WH Wifi. 

 

All seems OK now and i have disabled auto-update firmware on the discs to prevent any future update banjaxing my system again

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Dbaplaya
Contributor
1,090 Views
Message 65 of 168

Re: Very close to returning my 2nd BT Whole Home WiFi...

Have BT advised on a release date for the new firmware to fix all these issues?  Can these issues be fixed or are the devices set to not really work forever?

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BT Devices Expert
BT Devices Expert
1,059 Views
Message 66 of 168

Re: Very close to returning my 2nd BT Whole Home WiFi...

We can't provide an exact date at the moment but a fix will be available in the next version after our testing and trials processes are complete.
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MTRX121
Aspiring Contributor
950 Views
Message 67 of 168

Re: Very close to returning my 2nd BT Whole Home WiFi...

With the new google home software I have found now after further testing the Google Home is now stable and have put steering back on my BT WH Wifi. All seems ok and switching of devices between discs now works fine with fast switching when I move around the house.
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Tyler_Durden
Aspiring Contributor
936 Views
Message 68 of 168

Re: Very close to returning my 2nd BT Whole Home WiFi...

I will test mine today. What firmware versions do you have on your Home and Minis?
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Tyler_Durden
Aspiring Contributor
928 Views
Message 69 of 168

Re: Very close to returning my 2nd BT Whole Home WiFi...

Mine are all on Firmware version 1.29.106111.
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Tyler_Durden
Aspiring Contributor
920 Views
Message 70 of 168

Re: Very close to returning my 2nd BT Whole Home WiFi...

If this is the very latest version (and my research suggests it is) then it came out in mid December. This means that my Google devices have always been on it since the BT discs arrived, unfortunately this leads me to believe that the issue will remain.
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