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Steve59
Aspiring Expert
1,347 Views
Message 91 of 168

Re: Very close to returning my 2nd BT Whole Home WiFi...

@Dan-O

 

Please can you advise what has been addressed with this release due on 26th Feb, issues i have found

 

Steering did not work for Macbooks

 

iPhone app loses connection with discs, discs needing to be rebooted weekly, note my SONOS mesh or HUE mesh never needs to be rebooted

 

Web interface does not work properly 

 

 

Steve 

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BT Devices Expert
BT Devices Expert
1,330 Views
Message 92 of 168

Re: Very close to returning my 2nd BT Whole Home WiFi...

Hi,

There is no official changelog however the main changes in the disc software are:

- Improvements to device connectivity (particularly the common devices on this thread - Google Home, Macbook Pro etc)
- App performance and stability improvements (including fix for the "no response" error on install)
- Refined daisy chaining (more adaptive and less dependent on boot up order)
- Blank web pages fix
- General improvements

To get the benefit of these you will need to update the disc firmware as well as the app. If you are having problems with the app you can update the firmware using http://mybtdevice.home after rebooting your discs.

Dan-O
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shaunmpond
Contributor
1,252 Views
Message 93 of 168

Re: Very close to returning my 2nd BT Whole Home WiFi...

Hi Dan, will we need to reset the steering when this has been applied?

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BT Devices Expert
BT Devices Expert
1,225 Views
Message 94 of 168

Re: Very close to returning my 2nd BT Whole Home WiFi...

@shaunmpond

 

Yes - if you've applied the workaround you should go back to the same page and set All Steering to "Enabled".

 

 

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shaunmpond
Contributor
1,197 Views
Message 95 of 168

Re: Very close to returning my 2nd BT Whole Home WiFi...

thanks - thought it was worth checking!

 

Shaun

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spazicus
Contributor
1,173 Views
Message 96 of 168

Re: Very close to returning my 2nd BT Whole Home WiFi...

Dan-O, has the localhost constant dns query been fixed in the pending release?

 

https://community.bt.com/t5/BT-Devices/BT-Whole-Home-WiFi-Firmware-localhost-bug/td-p/1823997

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BT Devices Expert
BT Devices Expert
1,131 Views
Message 97 of 168

Re: Very close to returning my 2nd BT Whole Home WiFi...

@spazicus Yes this is included in Monday's release.

Dan-O
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Steve59
Aspiring Expert
1,031 Views
Message 98 of 168

Re: Very close to returning my 2nd BT Whole Home WiFi...

@Dan-O

 

I hope this release on Monday will avoid me having to reboot 2 of my 4 discs, once rebooted they connect "Good" and "Excellent" so not sure why they drop off in the first place and the App loses connection

 

App Says I am not connected to the Network when clearly I am ! again rebooting discs sorts this but its painful

 

As mentioned above I do not have to reboot SONOS or HUE devices

 

Is this also addressed

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jaybeetoo
Aspiring Expert
965 Views
Message 99 of 168

Re: Very close to returning my 2nd BT Whole Home WiFi...

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Steve59
Aspiring Expert
924 Views
Message 100 of 168

Re: Very close to returning my 2nd BT Whole Home WiFi...

Apart from jaybeetoo has anyone else managed to get the update ?
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