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shaunmpond
Contributor
770 Views
Message 121 of 168

Re: Very close to returning my 2nd BT Whole Home WiFi...

they're old Foscams - 802.11b only. Interesting point about compatibiity mode, I've enabled it, and we'll see what happens. cheers 🙂

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Highlighted
BT Devices Expert
BT Devices Expert
762 Views
Message 122 of 168

Re: Very close to returning my 2nd BT Whole Home WiFi...

@shaunmpond

 

That will certainly help you.

 

In order to be more efficient, WHW uses a minimum data rate of 6Mbps rather than 1Mbps - essentially meaning that less airtime is used for overheads and control traffic. This means 802.11b clients may struggle to connect properly as they will use 1Mbps. 

 

One of the changes in compatibility mode is the minimum date rate is set down to 1Mbps (802.11b) so this should help you.

 

Thanks,

Dan-O

chrisell
Beginner
754 Views
Message 123 of 168

Re: Very close to returning my 2nd BT Whole Home WiFi...

Hi - just to update you all ....

 

i ended up doing a factory reset - then updated each disc firmware individually , reconfigured and they are all back up now ...  

 

No devices currently showing as puased - which was my biggest issue ( lets hope thats fixed) 

 

regards

 

Chris

 

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MangoMan2020
Aspiring Contributor
708 Views
Message 124 of 168

Re: Very close to returning my 2nd BT Whole Home WiFi...

I've finally been able to update after resetting the discs.

Can you confirm what the steering page should look like now?

 

I have 'All Steering' as enables.

 

AP Steering and Band Steering as disabled.

 

Legacy Steering as enabled.

 

Period and Thresh = 10.

 

Thank you.

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BT Devices Expert
BT Devices Expert
703 Views
Message 125 of 168

Re: Very close to returning my 2nd BT Whole Home WiFi...

@MangoMan2020

You can set everything to "Enabled" now as there are changes to improve stability with steering in this release.

If you do still have problems, it'd be best to start with turning legacy steering off but I don't expect that'll happen anymore in this release.

Thanks,

Dan-O

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chrisell
Beginner
693 Views
Message 126 of 168

Re: Very close to returning my 2nd BT Whole Home WiFi...

Is theer any way to stop it checking for updates in the app ? - i've already turned off auto updates but i'd like to keep on this version as it seems stable for now ...

 

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MrX911
Contributor
654 Views
Message 127 of 168

Re: Very close to returning my 2nd BT Whole Home WiFi...

My system is aabout 2 months old and has been rock solid. It updated a few days ago to the latest firmware and now just contstanly needs rebooting everyday.

Purchased it from Currys, anyone know what my consumer rights are if I think its not fit for purpose. Its becoming an absolute nightmare.

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Steve59
Aspiring Expert
632 Views
Message 128 of 168

Re: Very close to returning my 2nd BT Whole Home WiFi...

@MrX911 Whats the reason for rebooting ? Devices dropping off ? Red Lights ?, do all discs show the updated firmware in disc details ?

Have you powered off from switch on all discs ?

MrX911
Contributor
627 Views
Message 129 of 168

Re: Very close to returning my 2nd BT Whole Home WiFi...

All discs updated show latest firmware. Most of the time discs show blue line but connection is down, app can’t connect and the occasional red red light.

I have switched it off for 10 mins and seeing what that does.
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Steve59
Aspiring Expert
620 Views
Message 130 of 168

Re: Very close to returning my 2nd BT Whole Home WiFi...

What about trying the web interface rather than the app

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