cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
1,293 Views
Message 1 of 6

VoiP Phone with 1571 Notifications?

Hi

I have been asked if I can find a VoIP phone that also gives 1571 notifications - can any help and point in the right direction - the BT shop does not appear to have any and googling VoIP phones I have not idea what may work, and cannot find many wireless ones as well.

The local Church Office renewed it's broadband connection and then a VoIP phone arrived - following which the landline was cut off (with no notice).

The VoIP phone works fine but everytime the office is left there needs to be a check with 1571 to see if anyone has phoned.

There used to be a simple answer machine that flashed when a message was present - but thanks to BT cutting the phone line off this no longer works. 

It would really help if BT explained what it was doing and how people can keep the functionality they need when they decide to "upgrade" to internet telephony without telling people the implications when they re-contract!

At the moment the "improvement" is a major backward step that is causing potentially missed calls at a Church Office - this cannot be correct.

Can anyone point to a VoIP (wireless) phone that can plug into a BT router that will give a notification (such as a flashing light) when a 1571 message has been received. 

Thank you

0 Ratings
5 REPLIES 5
1,289 Views
Message 2 of 6

Re: VoiP Phone with 1571 Notifications?

Hi @RodoRod   If by VoIP phone you mean BT Digital Voice then the BT HD phones show a bright message waiting light on all the phones, impossible to miss.

0 Ratings
1,288 Views
Message 3 of 6

Re: VoiP Phone with 1571 Notifications?

The digital phones supplied by BT have 1571 free and the phones light and message if message has been left. In addition you can connect your existing phone to the socket on the back of the SH2 and should work as before. You may need to remove the sticker first



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
1,276 Views
Message 4 of 6

Re: VoiP Phone with 1571 Notifications?

Thanks
I presume this is what BT call Digital Voice then yes - but the phone sent by BT does not have any message waiting light nor does it advise if there is a message on the screen - are there different types of phones supplied by BT?

0 Ratings
1,272 Views
Message 5 of 6

Re: VoiP Phone with 1571 Notifications?

Thanks - as commented the phone supplied by BT have no flashing light and no messages come up on the screen.

If the office can use it's old answering machine that is what they will do - it worked - thank you for the comment about how to connect the existing phone.

PS - Why does BT not give any advice about this before just changing the line over - it's an awful service and will cause lots more confusion as this switch goes ahead - just a fact sheet would be a good idea....
0 Ratings
1,267 Views
Message 6 of 6

Re: VoiP Phone with 1571 Notifications?

Have you gone to MYBT and then DV  then manage to change the settings to suit you

 



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings