We have put together a short survey to capture your feedback in terms of what BT can do when you experience home Wi-Fi issues. We would appreciate it if you could take a couple of minutes to complete a short survey. Read more from here, Fix my home Wi-Fi
firstly let me say that everything else seems to be working fine
I can control the nework from http://mybtdevice/home
however when i open the app it says "the is problem with interneyt access" or "no response from you network try later"
the app seems to be sometimes flicking between purple orange and red color
and the wheel is spinning.... while the app is nonresponsive
I have restarted and udated firmware (only bought the triple pack yesterday) and reinstalled app several times
The only, maybe irrelevant piece of info, = all seemed to have worked fine untill i connected my dyson fan which took several attpempts
Hi @roman22 sorry you cannot get the Iphone app to work on the Whole Home Wifi system.
You would be best to contact the product help desk. You can call them on: 0808 100 6116 Mon to Fri 9.00am to 5.30pm, Sat 9.00am to 2.00pm or drop them an email at: email@example.com and they will help you with this.