Forum Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
ArubaDerek
Beginner

on ‎07-11-2021 23h36

495 Views
Message 1 of 2

What URL to get a new Homehub2 - wifi is failing

Hi folks 

is there a URL or phone number  I can ring to get a new homehub2 

I see on line that there is a slate of Wi-Fi hardware failing on new units - I have had mine 3 months and Wi-Fi signal now is so weak that is only works in the room where the router is located - used to reach all the way to my back garden - and I have changed nothing since the system was set up the day we moved into the house - frustrated @support 

Tags (1)
0 Ratings
1 REPLY 1
Keith_Beddoe
Distinguished Sage
Distinguished Sage

on ‎08-11-2021 7h21

455 Views
Message 2 of 2

Re: What URL to get a new Homehub2 - wifi is failing

@ArubaDerek wrote:

Hi folks 

is there a URL or phone number  I can ring to get a new homehub2 

I see on line that there is a slate of Wi-Fi hardware failing on new units - I have had mine 3 months and Wi-Fi signal now is so weak that is only works in the room where the router is located - used to reach all the way to my back garden - and I have changed nothing since the system was set up the day we moved into the house - frustrated.

Ring 0800 800 150.