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redporti
Beginner
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Message 1 of 2

Whole Home Disc Dropping Out

I have two whole home white discs & both are connected by Ethernet. The one in my bedroom is connected direct to my Virgin router. The one downstairs is connected to a tplink which is connected to my Virgin router. The one downstairs keeps on disconnecting & I have to switch it of & on. The one in my bedroom works perfectly. What do I need to do to stop this happening? 

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Keith_Beddoe
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Distinguished Sage
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Message 2 of 2

Re: Whole Home Disc Dropping Out

@redporti 

You may get some advice on this BT Retail forum, from one of the BT Device experts or moderators, but it would also be worth looking on the Virgin User Forum as well.

https://community.virginmedia.com/t5/forums/searchpage/tab/message?advanced=false&allow_punctuation=...

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