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Marcel
Contributor
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Message 1 of 7

Whole Home Premium Web Interface

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I suspect it may be a bug in the web interface because it’s not covered in the help page but what does a green connection line signify in the network status diagram ?

8D666EED-CC4A-4A90-AAA5-20117B47A3A5.png

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6 REPLIES 6
lnajr02
Recognised Expert
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Message 2 of 7

Re: Whole Home Premium Web Interface

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I will report to the BT Trial Team for you.
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Darren_B
BT Devices Expert
BT Devices Expert
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Message 3 of 7

Re: Whole Home Premium Web Interface

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Hi Marcel,

Thank you for feedback. I can confirm this is a known bug in the Web Interface and is planned for fixing in a future firmware release. 

The green line should be blue, so there is nothing to worry about with your network, it’s working as expected. 

If you do spot any other issues/bugs with the web interface and/or app please do let us know, and we’ll get the info to the appropriate team.

Thanks

Darren_B

Marcel
Contributor
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Message 4 of 7

Re: Whole Home Premium Web Interface

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@Darren_B  I have noticed another bug. I was disappointed when logging into the web interface to find the uptime of my secondary disc was only 7 hours so it looked like it had rebooted during the night. However, later when I was using the app, I noticed the uptime was over 30 days. It seems the web gui was not showing the days only the hours, minutes and seconds.

Marcel

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MurrayB
BT Devices Expert
BT Devices Expert
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Message 5 of 7

Re: Whole Home Premium Web Interface

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Hi Marcel,

Are you able to include a screenshot of the page that shows the disc uptime for us to look at please?

 

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Marcel
Contributor
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Message 6 of 7

Re: Whole Home Premium Web Interface

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This is the web GUIThis is the web GUI

This is the appThis is the app

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Marcel
Contributor
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Message 7 of 7

Re: Whole Home Premium Web Interface

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It's now showing 31 days : 4 hours : 41 mins : 43 secs on the app and 1 day, 04 hours, 41 mins, 41 secs on the web GUI

Thanks

Marcel

 

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