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RogerChapman
Aspiring Contributor
1,236 Views
Message 71 of 86

Re: Whole Home Wi-Fi v1.02.12 build02 (FR12)

I have recently added an Echo Flex to the system the Echo is working OK but has gone invisible in the BT HomeHub App and it is showing as Off Line which it is definitely not  as sometimes is it steered to the primary Disk and it will then become visible again. 

Any suggestions on what is causing this problem and how to resolve it??

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RogerChapman
Aspiring Contributor
1,173 Views
Message 72 of 86

Re: Whole Home Wi-Fi v1.02.12 build02 (FR12)

Rebooted the whole system to fix it.  It was not enough to use the Aop for this had to switch it off at the Primary Disc, still concerned about issue though.  Will keep an eye on this.

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Richsimpson
Aspiring Contributor
1,160 Views
Message 73 of 86

Re: Whole Home Wi-Fi v1.02.12 build02 (FR12)

When mine start to play up I never know if it’s the router, one or all discs, a device (hot about 10 echo dots and 10 fire sticks dotted around the house) so...

 

I kill the mains to the whole house and start from scratch. Less devices you have to put the time in these days, remember when the power went and you spent 3 hours resetting clocks? Wasn’t life simple back then!??

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agaskew
Aspiring Contributor
1,042 Views
Message 74 of 86

Re: Whole Home Wi-Fi v1.02.12 build02 (FR12)

Just upgraded to FR12 and although the 3 discs all work OK, as usual neither the web interface nor the android app work. 80% of the web interface pages are empty grey boxes and the app just refuses to get beyond its initial set up or connect to the wifi that the phone is already connected to.
Bit **bleep** Really.
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RogerChapman
Aspiring Contributor
674 Views
Message 75 of 86

Re: Whole Home Wi-Fi v1.02.12 build02 (FR12)

When will new firmware be launched as we have not had a new release for nearly a year.

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MeshGerbil
Beginner
584 Views
Message 76 of 86

Re: Whole Home Wi-Fi v1.02.12 build02 (FR12)

Agreed. I'm very surprised not to see any new firmware since 10 May 2020. A year ago. 

There's always new wifi security attacks and bugs to fix, so please update the systems we have invested in. 

If BT don't support their devices properly, there's no reason for people to buy them in future. 

I'm still waiting on a fix to the Google Audio Chromecast problems. (ie fragmented and erratic appearance over the mesh network, depending on what disc they are connected to. 

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foz
Expert
532 Views
Message 77 of 86

Re: Whole Home Wi-Fi v1.02.12 build02 (FR12)

Very poor showing from BT regarding firmware updates over 12 months now 

 

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StuBFrost
Beginner
466 Views
Message 78 of 86

Re: Whole Home Wi-Fi v1.02.12 build02 (FR12)

Quite clearly a dead product now. All their focus is on premium and mini discs. Won’t ever buy a BT product again. 

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dlfranks
Aspiring Contributor
460 Views
Message 79 of 86

Re: Whole Home Wi-Fi v1.02.12 build02 (FR12)

When is WPA3 coming to the original whole home Wi-Fi?

I see in the premium disk forum WPA3 is coming soon in the next beta.

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MurrayB
BT Devices Expert
BT Devices Expert
407 Views
Message 80 of 86

Re: Whole Home Wi-Fi v1.02.12 build02 (FR12)

There are currently no plans to add WPA3 to WHW1 or Mini but we haven't ruled out adding in a future release.

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