Hi, I have a new Whole Home system which I have setup yesterday, all went well and according to instructions. I have four discs and they are all connecting and working fine for apple devices, HP laptops, amazon alexa devices, you name it. My problem came when I tried to connect my Lenovo ideapad laptop to the network. The laptop just doesn't see the Whole Home wifi signal at all, its not on the available networks so I can't connect to it.
Any ideas would be very welcome....I realsie that this may be an issue with my laptop, but it sees all of the other wi-fi networks in the house and connects to them no problem.
Hi, weird one indeed.
Have you left your whole home discs to their default settings? Or did you by any chance change the network name to that of your Hub's?
Other suggestion if you haven't tried already is to restart your network (use the Restart function under Settings in the whole home app). Also restart your laptop.
Finally, make sure your laptop has all its drivers up to date.
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Although not specifically related to your issue..
I had an Asus Eeebook that completely lost WiFi after upgrading from windows 7 to windows 10, no amount of changing drivers or repairing the install or changing the WiFi network could fix it.
So I bought a TP-Link nano usb wifi adapter for £7 which now lives permanently wasting a usb socket on the netbook.
WiFi works great, and it allowed me to move on to other disappointments. One day I'll try to get the built in wifi working, maybe.
My problem came when I tried to connect my Lenovo ideapad laptop to the network. The laptop just doesn't see the Whole Home wifi signal at all, its not on the available networks so I can't connect to it.
If your Lenovo connected to the network without problem BEFORE your installed the Whole Home Wifi, then you might try entering the wifi manually on the Lenovo. From the net:
I am no expert when it comes to networks but that doesn't stop me trying to solve problems before, inevitably, I have to turn to the guys on the BT Forum!