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Beginner
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Message 1 of 4

Whole Home WiFi Setup - WPS Light keeps flashing

Hi I have just bought Whole Home WiFi. But having issues setting it up.

i have connected the first disc to my router by cable but the WPS light keeps flashing. It won’t go away even when I press the WPS button.

i have a HUAWEI mobile home router provide by Three.

any help much appreciated.

 

thanks

andy

 

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BT Devices Expert
BT Devices Expert
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Message 2 of 4

Re: Whole Home WiFi Setup - WPS Light keeps flashing

Hi @Andyfidler , which version of whole home wi-fi do you have ? 

See here if you're not sure: https://community.bt.com/t5/BT-Devices/What-disc-do-I-have-BT-Complete-Wi-Fi-or-BT-Whole-Home-Mini/t...

 

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Beginner
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Re: Whole Home WiFi Setup - WPS Light keeps flashing

hi thanks for getting back.

I have BT Whole Home Wfi - Dual Band AC 2600

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BT Devices Expert
BT Devices Expert
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Message 4 of 4

Re: Whole Home WiFi Setup - WPS Light keeps flashing

Hi @Andyfidler, ok. In that case I think you're referring to the light on the front of the disc. There isn't a dedicated WPS light.

What colour is the light flashing? If it's flashing blue it means it can't connect to the wider internet (I suspect something to do with a setting on the 4G router it's connected to. It should work in theory but there might be a special setting on the 4G router which someone may be able to advise.)

Other idea if you haven't tried already is to reset your disc to factory default (press pinhole on back whilst disc is connected to router).

Hope this helps.

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