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jaybeetoo
Aspiring Expert
11,938 Views
Message 1 of 1,165

Whole Home WiFi firmware update v1.02.04 build10

I re-enabled steering and then applied the firmware update.

 

It took a long time - the disks variously went through purple, red and eventually blue.  

 

The web interface is working properly now.

 

So far so good.

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Steve59
Aspiring Expert
11,915 Views
Message 2 of 1,165

Re: Whole Home WiFi firmware update v1.02.04 build10

As yet not got the option to upgrade firmware, Do you have a new app as well ?

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jaybeetoo
Aspiring Expert
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Message 3 of 1,165

Re: Whole Home WiFi firmware update v1.02.04 build10

No, my app hasn't updated.

 

Just went to settings, check for updates.

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Steve59
Aspiring Expert
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Message 4 of 1,165

Re: Whole Home WiFi firmware update v1.02.04 build10

@Dan-O

 

Is this firmware available to everyone or is it a gradule roll out ?

 

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jaybeetoo
Aspiring Expert
11,859 Views
Message 5 of 1,165

Re: Whole Home WiFi firmware update v1.02.04 build10

In the browser it says:

 

Current version v1.02.04 build10

Latest version v1.02.03 build03

 

That doesn't make much sense.

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BT Devices Expert
BT Devices Expert
11,845 Views
Message 6 of 1,165

Re: Whole Home WiFi firmware update v1.02.04 build10

Hi all,

 

The update is a full rollout so everyone can get the new firmware now. The Android app is available and the iOS app will be released shortly.

 

You may need to reboot all your discs then check for updates again if you have any problems updating.

 

Dan-O

Device expertDanO
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spiderlane
Contributor
11,828 Views
Message 7 of 1,165

Re: Whole Home WiFi firmware update v1.02.04 build10

Hi @Dan-O

 

Rebooted network, but still stays no update available

 

Screen Shot 2018-02-26 at 13.38.40.png

 

Any ideas?

 

Thanks

Mark

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Steve59
Aspiring Expert
11,810 Views
Message 8 of 1,165

Re: Whole Home WiFi firmware update v1.02.04 build10

@Dan-O

 

I have same as Mark, rebooted, checked IOS app and Web interface, - No update available

 

Starting to get very frustrated now !!

 

Can BT get this sorted ASAP !

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jaybeetoo
Aspiring Expert
11,791 Views
Message 9 of 1,165

Re: Whole Home WiFi firmware update v1.02.04 build10

FYI, I used the existing iOS app to do the update.
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Steve59
Aspiring Expert
11,783 Views
Message 10 of 1,165

Re: Whole Home WiFi firmware update v1.02.04 build10

Neither works, existing IOS app, or Web interface, you ring "BT" and the help desk says "oh we are not BT and they have not told us of any issues you must be the first" right oh