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jimbg
Contributor
1,629 Views
Message 91 of 1,165

Re: Whole Home WiFi firmware update v1.02.04 build10

@Steve59,

 

Yes, I did but that did not work last time I tried. Would like to get the app working as that is easier to use. than a browser on the phone.

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Tony_Mac
Aspiring Contributor
1,624 Views
Message 92 of 1,165

Re: Whole Home WiFi firmware update v1.02.04 build10

The mybtdevice web interface works - apart from getting one of our device names wrong

The App fails when trying to run on iPad
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acamsell
Aspiring Contributor
1,603 Views
Message 93 of 1,165

Re: Whole Home WiFi firmware update v1.02.04 build10

Since this latest updated applied itself on 28/02/2018 I've had to reboot by entire network five times a day.  Previously it had been stable for months.  I understand that there are sometimes unforseen bugs in new firmware but there really should be a rollback feature on the Whole Home discs so that if you have a stable system and it gets messed up by an update, you can at lease fall back to the last working state.

Right now I have a £300 wifi system that has been rendered utterly useless by a firmware update and I'm better off using the "free in every packet of corn flakes" router I got with the broadband.

antonypg
Aspiring Contributor
1,559 Views
Message 94 of 1,165

Re: Whole Home WiFi firmware update v1.02.04 build10

Since the latest update my discs have been randomly restarting a few times a day, and occasionally I have restarted them when I notice that nothing is connecting to one or more. I really feel like I need to downgrade the firmware to an earlier version.

Alexwaddell
Aspiring Contributor
1,540 Views
Message 95 of 1,165

Re: Whole Home WiFi firmware update v1.02.04 build10

Same for me, getting really frustrated with the lack of stability in this latest firmware.
Glasgow,
Scotland
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MrX911
Contributor
1,539 Views
Message 96 of 1,165

Re: Whole Home WiFi firmware update v1.02.04 build10

Just happened to me again and BT don’t even seem to be acknowledging the issue or allowing people to roll back to a stable firmware.
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simonjedrake
Aspiring Contributor
1,519 Views
Message 97 of 1,165

Re: Whole Home WiFi firmware update v1.02.04 build10

Really strange.

After almost 2 months of a perfect working system with 5 disc showing zero dropouts, within a day of upgrading to the latest firmware I have already had two dropouts. From the app I was able to see that several of the discs were in Red status, so I turned them all off and after a few minutes turned restarted the main one on then the others once that 1st one was up & stable.

So far after 1 day from the 2nd dropout they have been working all ok ........... but I am waiting for the next unexplained dropout.

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Steve59
Aspiring Expert
1,502 Views
Message 98 of 1,165

Re: Whole Home WiFi firmware update v1.02.04 build10

@Dan-O Looking at my logs my discs seem to reboot twice a day at least but come back on with good blue connections

I guess this is not normal

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Steve59
Aspiring Expert
1,428 Views
Message 99 of 1,165

Re: Whole Home WiFi firmware update v1.02.04 build10

@Dan-O Sorry to report but my Macbook is not connecting when sat in another area of the house, disabled all Steering again and all seems well.

Will monitor the situation

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abattle
Contributor
1,424 Views
Message 100 of 1,165

Re: Whole Home WiFi firmware update v1.02.04 build10

I hope it won't be another 2-3 month wait for the next update.

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