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Forthay
Aspiring Expert
1,457 Views
Message 331 of 1,166

Re: Whole Home WiFi firmware update v1.02.04 build10

Is there any update BT would like to share with your whole home customers?

Steve59
Aspiring Expert
1,421 Views
Message 332 of 1,166

Re: Whole Home WiFi firmware update v1.02.04 build10

@GCAL not really what you want to hear, but this wifi dongle was great for broken wifi's

Edimax MU-MIMO USB Adapter

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GCAL
Aspiring Contributor
1,385 Views
Message 333 of 1,166

Re: Whole Home WiFi firmware update v1.02.04 build10

Thanks @Steve59. Will give it a try. Would still like the Ethernet ports to be working though on the discs 🙂
Gdotp
Aspiring Contributor
1,132 Views
Message 334 of 1,166

Re: Whole Home WiFi firmware update v1.02.04 build10

Crashed again today on this build. Disk 2 disconnected but remains new with blue light. Disc 3 remained connected to disk 2 so also dropped off. Not fix is to reboot disk 2 .....

Disk 2 has Ethernet backhaul to disk 1 and disk 3 is wireless. 

not it stable enough ....not good enough

come on BT give us an update please. 

 

 

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Garyoke
Beginner
1,034 Views
Message 335 of 1,166

Re: Whole Home WiFi firmware update v1.02.04 build10

If I bought an additional disc (as I need a 4th anyhow) and it was on a lower firmware - do you reckon it would work with the 3 discs that are on v1.02.04? Or would it need the same fw level on each?
Maybe then I could have 1 disc in the network without a screwed up Ethernet port
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richdavies1950
Beginner
1,013 Views
Message 336 of 1,166

Re: Whole Home WiFi firmware update v1.02.04 build10

I've been rebooting twice daily since update. I've repositioned the satellite discs so that they show 'excellent connection' in the app and I'm now on day 5 without a reboot. Could it be a signal strength issue?
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tsr2
Contributor
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Message 337 of 1,166

Re: Whole Home WiFi firmware update v1.02.04 build10


@Garyokewrote:
If I bought an additional disc (as I need a 4th anyhow) and it was on a lower firmware - do you reckon it would work with the 3 discs that are on v1.02.04? Or would it need the same fw level on each?
Maybe then I could have 1 disc in the network without a screwed up Ethernet port

I believe, if you dig back through previous posts, it was reported that setting up the disk with the older firmware as the master "downgraded"  the other disks to the older firmware. Of course you would then need to turn off automatic updates.

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Stuartd
Aspiring Expert
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Message 338 of 1,166

Re: Whole Home WiFi firmware update v1.02.04 build10

This is mine after the latest reboot, my lounge disc rebooted itself for some reason I’m not sure why. My kids prime tab also lost connection requiring me to forget the network and then rejoin. As whole home hasn’t been stable since install it’s hard to know if the rejoin will fix the prime tab as I have only put them back on two days ago after using just my router.

198EF584-7D9A-4315-B637-79FE73577109.jpeg

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Stuartd
Aspiring Expert
863 Views
Message 339 of 1,166

Re: Whole Home WiFi firmware update v1.02.04 build10

Since writing the above message my Little bedroom disc has also rebooted, this has affected my topology, when little bedroom connects to the other bedroom my signal is -60, now little bedroom has rebooted my lounge disc has become the primary and ismconnected to the other bedroom disc making the signal -72 for that disc now.

Here is some of the log if anyone can make any sense of it.

07.04.2018 21:28:15 [2 4 9] Start logging.
07.04.2018 21:28:39 [2 4 1] HTTP-start ...
07.04.2018 21:28:39 [2 4 1] Current firmware version is v1.02.04 build10 and boot flag is 1.
07.04.2018 21:28:50 [2 4 2] OWL-start
07.04.2018 21:28:50 [4 4 0] Free Memory 68808K.
07.04.2018 21:28:57 [2 4 2] OWL-Backhaul Monitor Start.
07.04.2018 21:28:59 [4 4 0] Ethernet Port 0 Link Up.
07.04.2018 21:29:02 [4 5 1] IF[5G] Find BSSID(0)(4a:8d:36:ad:d7:53), RSSI:-50, HOPCOUNT:2.
07.04.2018 21:29:02 [4 4 0] Ethernet Port 0 Link Down.
07.04.2018 21:29:02 [4 5 1] IF[5G] Find BSSID(1)(4a:8d:36:ad:d8:9b), RSSI:-62, HOPCOUNT:1.
07.04.2018 21:29:02 [4 5 1] IF[5G] Select best_ap_index = 1.
07.04.2018 21:29:04 [4 4 0] Ethernet Port 0 Link Up.
07.04.2018 21:29:05 [4 4 0] Ethernet Port 0 Link Down.
07.04.2018 21:29:07 [2 4 2] OWL-Backhaul WiFi Link Up apclii0.
07.04.2018 21:29:07 [2 4 2] OWL-Backhaul RE 5G exceeded the threshold for other reasons..
07.04.2018 21:29:07 [0 5 0] ATDP - BH alter device level with 6 [48:8D:36:9D:D7:A5]  
07.04.2018 21:29:09 [0 5 0] ATDP - New Device Join :  48:8D:36:9D:D8:99 
07.04.2018 21:29:09 [0 5 0] ATDP - Device level change from 08 to 03 [48:8D:36:9D:D8:99]  
07.04.2018 21:29:09 [0 5 0] ATDP - Device's uplink path change from No Uplink to Ethernet [48:8D:36:9D:D8:99] 
07.04.2018 21:29:09 [0 5 0] ATDP - Topology Query Done [48:8D:36:9D:D8:99] 
07.04.2018 21:29:09 [0 5 0] ATDP - New Device Join :  48:8D:36:9D:D7:51 
07.04.2018 21:29:09 [0 5 0] ATDP - Device level change from 08 to 06 [48:8D:36:9D:D7:51]  
07.04.2018 21:29:09 [0 5 0] ATDP - Device's uplink path change from No Uplink to 5G [48:8D:36:9D:D7:51] 
07.04.2018 21:29:12 [0 5 0] ATDP - Topology Query Done [48:8D:36:9D:D7:51] 
07.04.2018 21:29:13 [2 4 2] OWL-Little Bedroom become slave in topology
07.04.2018 21:29:13 [2 4 2] OWL-Little Bedroom(48:8D:36:9D:D7:A5) join topology
07.04.2018 21:29:15 [4 4 0] Ethernet Port 0 Link Up.
07.04.2018 21:29:16 [4 4 0] Ethernet Port 0 Link Down.
07.04.2018 21:29:16 [4 4 0] Ethernet Port 0 Link Up.
07.04.2018 21:29:17 [2 4 2] OWL-Backhaul WiFi Link Up apcli0.
07.04.2018 21:29:17 [2 4 2] OWL-Backhaul Ethernet being used for uplink mode.
07.04.2018 21:29:19 [0 5 0] ATDP - BH alter device level with 4 [48:8D:36:9D:D7:A5]  
07.04.2018 21:29:22 [2 4 2] OWL-Backhaul Ethernet being used for uplink mode.
07.04.2018 21:29:22 [2 4 2] IF[2.4G]:STA(00:05:CD:A0:F5:D7) had associated successfully,rssi is -62
07.04.2018 21:29:22 [4 5 1] IF[2.4G]:STA(00:05:cd:a0:f5:d7) set key done in WPA2/WPA2PSK
07.04.2018 21:29:24 [2 4 2] IF[2.4G]:AP deauth STA(00:05:CD:A0:F5:D7),reason is 2
07.04.2018 21:29:24 [2 4 2] OWL-Backhaul Ethernet being used for uplink mode.
07.04.2018 21:29:26 [2 4 4] DHCPC-Obtain new IP 192.168.0.107 and netmask 255.255.255.0
07.04.2018 21:29:26 [2 4 2] IF[2.4G]:STA(00:05:CD:A0:F5:D7) had associated successfully,rssi is -62
07.04.2018 21:29:27 [4 5 1] IF[2.4G]:STA(00:05:cd:a0:f5:d7) set key done in WPA2/WPA2PSK
07.04.2018 21:29:27 [2 4 2] IF[2.4G]:AP deauth STA(00:05:CD:A0:F5:D7),reason is 2
07.04.2018 21:29:27 [2 4 2] OWL-Backhaul WiFi Link Down apcli0.
07.04.2018 21:29:28 [2 4 6] NTP-Time Server successfully connected and time synchronisation achieved.
07.04.2018 21:29:28 [2 4 1] HTTP-start ...
07.04.2018 21:29:28 [2 4 1] Current firmware version is v1.02.04 build10 and boot flag is 1.
07.04.2018 21:29:29 [2 4 2] IF[2.4G]:STA(00:05:CD:A0:F5:D7) had associated successfully,rssi is -61
07.04.2018 21:29:30 [4 5 1] IF[2.4G]:STA(00:05:cd:a0:f5:d7) set key done in WPA2/WPA2PSK
07.04.2018 21:29:33 [2 4 2] OWL-Sync pollingconfig done.
07.04.2018 21:29:33 [2 4 2] OWL-Adjust LED from Off to Off.
07.04.2018 21:29:33 [2 4 2] OWL-Backhaul WiFi Link Down apclii0.
07.04.2018 21:29:35 [2 4 2] OWL-Sync config success
07.04.2018 21:29:41 [2 4 2] OWL-Adjust LED from Off to Off.
07.04.2018 21:29:41 [2 4 2] OWL-Sync pollingconfig done.
07.04.2018 21:29:43 [2 4 2] OWL-Sync config success
07.04.2018 21:30:21 [2 4 2] OWL-Adjust LED from Off to Off.
07.04.2018 21:30:22 [2 4 2] OWL-Sync pollingconfig done.
07.04.2018 21:30:24 [2 4 2] OWL-Sync config success
07.04.2018 21:31:12 [2 4 2] OWL-Adjust LED from Off to Off.
07.04.2018 21:31:12 [2 4 2] OWL-Sync pollingconfig done.
07.04.2018 21:31:14 [2 4 2] OWL-Sync config success

 

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Yorkie29
Contributor
764 Views
Message 340 of 1,166

Re: Whole Home WiFi firmware update v1.02.04 build10

I contacted BT Support last week as I had much the same problems with my newly purchased units.  My previous single Apple Airport Extreme router gave a better signal throughout the house albeit with a few poorer connenctions in the far corners.  With a four unit BT mesh set up much of the house had no or very poor signal and required constant reboots as individual units dropped out.  BT's response was to instantly arrange replacements (even though they were not bought from BT) and advised, reinforced by an instruction in each box, NOT to update the firmware to ensure that auto update was disabled.  SO they know that this is a firmware issue but seem unable to fix it.  You would have thought they could renumber a previous version with a later version number so that everyones units got the new (ie 'old) update.

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