Some of you may be interested in these findings. Although I have said the firmware works well for me and in the main this is correct, I have come across an issue.
I have been having some issues with my Apple TV - now that is nothing particularly new as it's a fairly old model and they are known to play up now and again.
However, to the point - I had been trying to watch an iTunes film on the ATV when suddenly the screen would momentarily go blank. The picture would then come back to life then go blank again a minute or two later. This will go on for around 10 minutes whence the picture would freeze completely then a loss of signal message would come up on screen. Bear in mind my second disk is on WiFi only.
Just out of curiosity I reconnected the second disk to Ethernet and started to watch the film again. Voila, the film ran all the way through without interruption. I've since run the ATV for 11 hours without a blip. I then unplugged the Disk from Ethernet back haul and within minutes ran into the same issue with the ATV.
I have had no issues with any other WiFi connected product and use the 'on-demand players' extensively, plus Netflix. I think this demonstrates the difficulty BT must be having e.g. just one product from the myriad of WiFi products I own is causing an issue. If you scale that up then the task of solving this could be immense.
It does tend to confirm a theory I have that the problem with these disks is 'back haul' related and the fact they have no dedicated channel for this task.
If I remember rightly ... Any subsequent disk to be added should also be initially phyiscally connected by ethernet to the SAME router that the primary was connected before moving it to it's intended location.
As I recall, it was only discs bought separately that had to be connected to the primary by Ethernet at the start. I believe this was the way to assocaite discs to the primary and was not necessary for discs that were already associated?
No, each disc you add after the primary, whether from the same pack or not, MUST be connected initially by Ethernet to the router to pick up the correct WiFi settings. Only after that can you move the discs to wherever you want and switch off your router WiFi...
I have two Apple TV's one on Apple Beta, one on the current firmware. All connected via a BTW Home with no issues and not had any issues, could this not be an Apple issue rather than BT... its important not to keep adding possibles to the scenario.
As someone who works or has experience in a I.T related industry you should understand that you don't muddy the waters and try and cross reference a fault... Just because you have the symptoms of a cold doesnt mean you have one..
By all means create another thread for the issue...
I totally agree that possible features should be discussed but maybe create a seperate thread, the majority of this thread is about the firmware update impacting a customers trying to use the device with lots of side topics it makes it hard to see the real issue of the thread...
If a seperate thread is created the suggestion can be discussed and easier for the product teams to see what people want.
I think as said previously those instructions are for adding a further disk to an existing WH setup. The initial setup for a new system is supplied in the youtube video. Pretty rubbish video but it follows the intial setup procedure using the WH app.