cancel
Showing results for 
Search instead for 
Did you mean: 
Dean007
Recognised Expert
3,041 Views
Message 1151 of 1,165

Re: Whole Home WiFi firmware update v1.02.04 build10

@tsr2

I would assume it will be a staggered release so not everyone will see the update at the same time, otherwise the servers will get very slow...

 

0 Ratings
Reply
Joe1971
Contributor
3,004 Views
Message 1152 of 1,165

Re: Whole Home WiFi firmware update v1.02.04 build10

@Dean007 no reference to that in the moderator message, number 1132 I think. Just that it’s going to be released today. Bear in mind that auto updates happen betweeen 12am and 2 am, probably makes sense to try manually at the moment.
0 Ratings
Reply
Moderator
Moderator
2,845 Views
Message 1153 of 1,165

Re: Whole Home WiFi firmware update v1.02.04 build10

Hi guys,

Just popping on to let you know I have moved the comments about the new firmware update to it's own thread.  

Can I ask that if you'd like to comment please post on the new thread that's been created.

**Edited** - The link to the other thread is: https://community.bt.com/t5/BT-Devices/Wholehome-firmware-v1-02-05-build-01/td-p/1856831

Thank you!

Robbie

Community ModeratorRobbieMac
Did you get the help you needed?
Help others by clicking on ‘Mark as accepted solution’
Show your appreciation!
Click on the star next to a reply to say thanks
Help guide to using the community? Click below
Kudos”Kudos”
0 Ratings
Reply
lnajr02
Aspiring Expert
2,625 Views
Message 1154 of 1,165

Re: Whole Home WiFi firmware update v1.02.04 build10

Hi. No new Whole Home app just new firmware if you are having connection problems. I would stay on Build 10 if it's all working, and turn off auto updates.
0 Ratings
Reply
joann167
Newbie
2,207 Views
Message 1155 of 1,165

Re: Whole Home WiFi firmware update v1.02.04 build10

hello I have 5 discs and im losing connection it keeps on dropping sometimes it comes back on and sometimes we have to switch it all off to reset it.I have error MR204 & error MR104 on a blue screen.

0 Ratings
Reply
lnajr02
Aspiring Expert
2,178 Views
Message 1156 of 1,165

Re: Whole Home WiFi firmware update v1.02.04 build10

The whole home Wi-Fi has new firmware have you updated it yet?
0 Ratings
Reply
Highlighted
Joe1971
Contributor
2,157 Views
Message 1157 of 1,165

Re: Whole Home WiFi firmware update v1.02.04 build10

These are Sky Q errors, I believe.
0 Ratings
Reply
Steve59
Aspiring Expert
2,146 Views
Message 1158 of 1,165

Re: Whole Home WiFi firmware update v1.02.04 build10

Correct they are Sky Q errors, how is sky connected to router, Ethernet or Wi-fi via WH
0 Ratings
Reply
mikew88
Aspiring Expert
2,123 Views
Message 1159 of 1,165

Re: Whole Home WiFi firmware update v1.02.04 build10


@joann167wrote:

hello I have 5 discs and im losing connection it keeps on dropping sometimes it comes back on and sometimes we have to switch it all off to reset it.I have error MR204 & error MR104 on a blue screen.


Change your 5ghz channel setting for your WH to 48 so it doesnt clash with Sky Q 5ghz ch36 

0 Ratings
Reply
Johnnyboy1964
Beginner
1,134 Views
Message 1160 of 1,165

Re: Whole Home WiFi firmware update v1.02.04 build10

I Stll have not updated firmware since i installed the discs and have left auto update disabled.

I still cannot connect to the discs using the App but they are all working it seems although i can only check via my PC.

This is frustrating, however i assume its because i do not have he latest firmware that my App on my iphone will not connect?

 

Anyone else have this issue?

Johnnyboy

0 Ratings
Reply