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Dean007
Recognised Expert
3,056 Views
Message 1151 of 1,165

Re: Whole Home WiFi firmware update v1.02.04 build10

@tsr2

I would assume it will be a staggered release so not everyone will see the update at the same time, otherwise the servers will get very slow...

 

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Joe1971
Contributor
3,019 Views
Message 1152 of 1,165

Re: Whole Home WiFi firmware update v1.02.04 build10

@Dean007 no reference to that in the moderator message, number 1132 I think. Just that it’s going to be released today. Bear in mind that auto updates happen betweeen 12am and 2 am, probably makes sense to try manually at the moment.
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Moderator
Moderator
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Message 1153 of 1,165

Re: Whole Home WiFi firmware update v1.02.04 build10

Hi guys,

Just popping on to let you know I have moved the comments about the new firmware update to it's own thread.  

Can I ask that if you'd like to comment please post on the new thread that's been created.

**Edited** - The link to the other thread is: https://community.bt.com/t5/BT-Devices/Wholehome-firmware-v1-02-05-build-01/td-p/1856831

Thank you!

Robbie

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lnajr02
Aspiring Expert
2,640 Views
Message 1154 of 1,165

Re: Whole Home WiFi firmware update v1.02.04 build10

Hi. No new Whole Home app just new firmware if you are having connection problems. I would stay on Build 10 if it's all working, and turn off auto updates.
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joann167
Newbie
2,222 Views
Message 1155 of 1,165

Re: Whole Home WiFi firmware update v1.02.04 build10

hello I have 5 discs and im losing connection it keeps on dropping sometimes it comes back on and sometimes we have to switch it all off to reset it.I have error MR204 & error MR104 on a blue screen.

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lnajr02
Aspiring Expert
2,193 Views
Message 1156 of 1,165

Re: Whole Home WiFi firmware update v1.02.04 build10

The whole home Wi-Fi has new firmware have you updated it yet?
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Joe1971
Contributor
2,172 Views
Message 1157 of 1,165

Re: Whole Home WiFi firmware update v1.02.04 build10

These are Sky Q errors, I believe.
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Steve59
Aspiring Expert
2,161 Views
Message 1158 of 1,165

Re: Whole Home WiFi firmware update v1.02.04 build10

Correct they are Sky Q errors, how is sky connected to router, Ethernet or Wi-fi via WH
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mikew88
Aspiring Expert
2,138 Views
Message 1159 of 1,165

Re: Whole Home WiFi firmware update v1.02.04 build10


@joann167wrote:

hello I have 5 discs and im losing connection it keeps on dropping sometimes it comes back on and sometimes we have to switch it all off to reset it.I have error MR204 & error MR104 on a blue screen.


Change your 5ghz channel setting for your WH to 48 so it doesnt clash with Sky Q 5ghz ch36 

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Johnnyboy1964
Beginner
1,149 Views
Message 1160 of 1,165

Re: Whole Home WiFi firmware update v1.02.04 build10

I Stll have not updated firmware since i installed the discs and have left auto update disabled.

I still cannot connect to the discs using the App but they are all working it seems although i can only check via my PC.

This is frustrating, however i assume its because i do not have he latest firmware that my App on my iphone will not connect?

 

Anyone else have this issue?

Johnnyboy

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