I have three discs, one of which is connected by Ethernet to the HomeHub 5. WiFi is disabled on the Hub and I only use WiFi from the discs.
Over the last week, WiFi has been rebooting more and more frequently - currently every 30 minutes or so, and I have to reboot the master disc.
I have logged into the Whole Home system and have downloaded the logs. I can see the point at which it reboots but don't understand the logs well enough to understand what they might be telling me about the reason why. Is it possible to upload a log to someone who understands them?
I have also trawled the community for similar issues and none quite fit my situation as far as I can tell.
Hi @100andthirty, I'm sorry to see you're whole home wifi connection is dropping out, if you contact the helpdesk about this I'm sure they'll be able to help with understanding the logs and getting to the bottom of why this is happening.
By phone: 0808 100 6116
Monday to Friday 9.00am to 5.30pm
Saturday 9.00am to 2.00pm
By email: firstname.lastname@example.org