Hi, can't find any posts mentioning error code: 'Setup-037' so thought I would ask for some much needed help...
Have had the white 3 disc setup for a couple of years, no problems. Couple of week spots so I bought two new single add on discs but, after many attempts, can't get them to work. All I get from the app is the 'setup-037' error code, after following the BT setup instructions. Exactly the same issue with both discs. Have aslo tried factory reset on both discs.
Even tried YouTube but nothing there either on this error message.
Can anyone please help? Clearly I'm doing something wrong
Hi @garymillar welcome to the forum and sorry that you are experiencing this error with the Whole Home Wifi additional discs. I’ve had a look around for information about this error for you without success so I would recommend that you contact the product helpdesk. They can be contacted on the phone: 0808 100 6116 (Mon to Fri 9.00am to 5.30pm Sat 9.00am to 2.00pm) or drop them an email: firstname.lastname@example.org
Thank you, I'll email today and if can be resolved will post solution on here for others to benefit from.
Have a great day!