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Meerkatdawg
Contributor
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Message 1 of 4

Whole home Wifi Device Names

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Hi.
I'm wondering why all of a sudden I can now no longer rename devices. I'm met with a blank screen when I try and nothing seems to work. Is this a known bug at the moment?
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BT Devices Expert
BT Devices Expert
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Message 2 of 4

Re: Whole home Wifi Device Names

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Hi @Meerkatdawg

Are you using iOS 12?

Dan-O

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Meerkatdawg
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Message 3 of 4

Re: Whole home Wifi Device Names

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Hi Dan-0

 

Yes, correct first time. Which would coincide with the problem rearing its head. So just hold on for an update?

At least I know and it won't drive me mad now. Thanks for your help!

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BT Devices Expert
BT Devices Expert
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Message 4 of 4

Re: Whole home Wifi Device Names

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Hi @Meerkatdawg

Yes - there is a known issue we found during the iOS 12 Beta releases, which is likely to impact the formal release as well. I've created a post here: https://community.bt.com/t5/BT-Devices/Whole-Home-Wi-Fi-App-with-iOS-12/td-p/1880482

I will publish on that thread when we have a confirmed release date for the new app.

Dan-O