My WiFi disc is refusing to pair with my Hub. I’ve tried the Ethernet cable. It goes blue but then when I take the Ethernet cable out it sticks on flashing red. I have tried repeating process following a factory reset of the disc. What’s the next step? Thanks
Solved! Go to Solution.
Hi. It’s black, smart hub 2. Thanks
Somewhere on this forum, a troubleshooting guide was posted by one of the device experts, but I cannot find it at the moment.
Probably somewhere on this thread https://community.bt.com/t5/Home-setup-Wi-Fi-network/Introducing-Complete-Wi-Fi-from-BT/m-p/1901302#...
I have tried all that still only flashing blue without cable
Solved now. Rang bt, tried all the above. New disc on way. But.... may be coincidence but worked eventually after Openreach in the street!