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abbeyroad
Beginner
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Message 1 of 5

bt admin password

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hi 

i have a bt smart hub and the admin password is not accepted, keeps saying incorrect password

please could someone advise me on what i need to do

many thanks

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4 REPLIES 4
Distinguished Sage
Distinguished Sage
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Message 2 of 5

Re: bt admin password

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Reset it to factory default.

abbeyroad
Beginner
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Message 3 of 5

Re: bt admin password

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Ok thanks

ill give it a go

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Moderator
Moderator
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Message 4 of 5

Re: bt admin password

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Hi @abbeyroad,

Did you get a chance to reset it?

Let me know how you got on.

Thanks

DanielS

Community ModeratorDannyS
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abbeyroad
Beginner
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Message 5 of 5

Re: bt admin password

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Yes i reset the router and it accepted the password 

thanks for your advice