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Beginner
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Message 1 of 4

bt home wifi

Hi,

Just recieved home wifi kit and getting" no response from your network" on setting up the first disc on the app. not what i expect considering the price of this!!!!! Any suggestions apart from sending it back

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Aspiring Expert
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Message 2 of 4

Re: bt home wifi

Have you tried a reboot of the router, let it settle and then try setting up again? Or perhaps delete and reinstall the app and see if that allows you to make progress.

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Beginner
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Message 3 of 4

Re: bt home wifi

Hi,

Thanks for the reply, managed to get it going, issue was the app on the iphone. when i loaded it on my ipad it seemed to work.

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Aspiring Expert
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Message 4 of 4

Re: bt home wifi

Great, glad you got it sorted. 

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