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condensingheating
Aspiring Contributor
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Message 1 of 3

bt smarthub 2 port forwarding

Hi everyone, 

Ive been trying for a week to  port forward my cctv cameras although im checking the ports are open with an online port checker on a seperated 4g connection as i believe there is no loop through, but im getting message saying all the ports are still closed ? I managed to do this on my old router so im not a complete novice but pretty green to all this although with the amount of hours ive spent on this i should be an expert. I can view my camera on the Lan but not remotely on the wan ?? I can view them on iphone app also on Lan but not away from the house??

Any help would be greatly appreciated 

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licquorice
Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: bt smarthub 2 port forwarding

Try turning off Smart setup and UPnP.

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condensingheating
Aspiring Contributor
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Message 3 of 3

Re: bt smarthub 2 port forwarding

Hi Tried both of them. Still wont work . According to a port checker on a seperate 4g conection with the correct ip address the router is not opening any ports ?????? 

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