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Quiettrav3113r
Beginner
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Message 1 of 2

iPhone 11 causing internet to fail

I have a BT Wholehome system and my BT Smart Router has wireless switched off. Whenever I turn on my iPhone 11 or bring it back into the house, the BT router resets (stops broadcasting, goes orange, then purple and then back to blue). I have opened the router control page (192.1. etc) and can see the iPhone connected wirelessly despite the wireless being off. 

The internet only ever goes down when i use my iPhone. Any suggestions.

 

 

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Johnnyboy1964
Aspiring Contributor
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Message 2 of 2

Re: iPhone 11 causing internet to fail

I Also have an Iphone 11 pro and have similar problem.

I have just posted a similar issue but didn't mention my iphone 11 because i hadn't thought of that causing it.

I have found it happened twice recently when playing music from my phone to my Apple airport's  which  are connected to speakers etc.

It wipes the whole thing out and i end up resetting the router and 1st BT wholehome (white disc)

 

Wonder if anyone else had this?

Regards,

J

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