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Message 1 of 10

old bt vision remote reset

I have a new BT vision account, however my old box, on a separate aerial, the remote needs reset

trying to include pic

its the old silver back, white front cover.

bt vision button on remote lights up, but none of the buttons get any reaction from the bt vision box itself 

would appreciate any help would be good,

Gordon

 

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9 REPLIES 9
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Moderator
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Message 2 of 10

Re: old bt vision remote reset

Hi @8thtriumph welcome to the forum and thanks for posting. How long ago did you get the old box?
When did it last work?
Have a look at What BT TV Box Do I Have and see the active BT TV boxes.

cheers

John

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Message 3 of 10

Re: old bt vision remote reset

hi John

we’ve had the box for many years, but it stills works fine, even today we are recording tv programs. It’s in our spare room. The set top controls work but our remote does not, although the BT Vision button lights whenever any button is pressed

in the link you sent, it looks  OLD Recordable Tv box

i was hoping to reset or reprogram the remote 

Gordon

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Distinguished Guru
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Message 4 of 10

Re: old bt vision remote reset

Hi @8thtriumph,

Have you spoken with our tech department to see if they can issue a replacement?

Thanks

DanielS

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Message 5 of 10

Re: old bt vision remote reset

@8thtriumph 

Is it one of these really old ones which were part of the original TV offering, but still can be used as a PVR?Capture.JPG

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Message 6 of 10

Re: old bt vision remote reset

Sorry for delay in reply

i have old black vision box and remote but the remote no longer  works the box, however set top buttons do work

i’d like to reset the remote 

many ideas please

Gordon

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Message 7 of 10

Re: old bt vision remote reset

Hi @8thtriumph take a look at this link which explains how you can reset the different BT TV Remotes.

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Message 8 of 10

Re: old bt vision remote reset

Thanks for reply Neil

unfortunately, it’s not any of these

I'm trying to send pic but my res is too high

Its on eBay under item no 153441794541

if mine can’t be reset, I’ll need to buy another 

gordon

 

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Message 9 of 10

Re: old bt vision remote reset

Hi @8thtrunmph, The BT Vision boxes and remotes were discontinued a long time ago and we don't support them anymore, I took a look over some really old posts on the community and couldn't find a method to reset them. 

Have you tried pressing the mode button to see if that helps?

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Message 10 of 10

Re: old bt vision remote reset

Thanks for your help Neil

I’ll perhaps  just buy a new free view box.

gordon

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