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Beginner
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Message 1 of 4

orange light

Hi,

I receive today the devise and i set up the hub but the light is orange.

I get a text at 8am saying that my broadband is now ready but is not working.

Is been like that for more than 8 hours.

 Is that ok?

Thanks.

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Distinguished Sage
Distinguished Sage
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Message 2 of 4

Re: orange light

does your landline have a dial tone. If yes dial 17070 and should here your number repeated



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Beginner
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Message 3 of 4

Re: orange light

sorry but i didn't receive any phone only the broadband device and the tv box.
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Distinguished Sage
Distinguished Sage
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Message 4 of 4

Re: orange light

You would need to get a cheap corded phone or borrow one for the test. The test is the most basic test.  If no dial tone then you will not normally have any broadband. No point in trying other ideas until check for landline 



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