after speaking to bt about my sky q dropping out of connection since having the latest bt router and discs installed, I asked if I could speak to there technicle team where I was informed that i would have to pay for that. Has anyone esle had this.
If its the new Complete Wifi Solution, then please post the problem on this thread, which is monitored by the support team.
You should not have to pay for support and you may find the answer on that thread, as its been posted before on this forum.
After upgrading my bt router and having two discs (boosters) have experienced sky q dropping out of connectiion. Spoken to bt had engine out for landline now got one comming out for broadband. Have really good wifi signal.
Speed check good i think it might have something to do with the firewall in the actually router but help line cannot say if this might be the case asked to speak to someone in the technicle department but it seems i would have to pay for this.
Sky engineer has been out but all the sky q equipment is working correctly.
Has any one esle had this problem if so help