For several days now, every time I open my BT mailbox on my desktop I get the message 'Your auto-forwarding setting has been enabled or changed. Emails are forwarding to: *********@******. To review or change this setting go to: Settings>Mail>Auto-forward'. The first time I got the message I turned off the auto-forwarding (which I hadn't turned on) but I keep getting the message. This coincides with my mail app stopping sending or receiving messages. Any idea what's going on? Thank you.
[Mod edit: Removed email address from public post]
Please delete the email address from your post, it is against forum rules.
It seems very much if your account has been hacked. I recommend changing your email password and to be on the safe side, any other passwords you have.
Make sure that forwarder is removed again, as well, and check your password recovery settings are still correct.
I meant any contact information associated with the account, mobile number etc. although I don't think BT use two factor sent to a mobile anyway.
Fyi BT has resolved this now but without telling me what the underlying problem was.